Effective Date:

02/03/2025

Last Updated:

02/03/2025

Welcome to Arrow AI ("we," "our," "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit

www.arrowai.co.uk

.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Arrow AI provides website development and AI employee solutions

. We are committed to protecting your personal data and ensuring transparency about how we process your information.

For any privacy-related inquiries, you can contact us at:

📧

Email:

[email protected]

2. What Data We Collect

We may collect and process the following personal data:

Personal Identifiable Information (PII): Name, Email Address, Payment Information: Required for transactions via third-party payment processors,

Technical Data: IP address, Cookies, and browsing activity

We do not collect sensitive data such as health information or biometric data.

3. How We Collect Your Data

We collect data through:

Contact Forms: When you submit inquiries on our website Cookies & Tracking Technologies: To analyse site usage and enhance user experience

For more details on how we use cookies, please see our Cookie Policy

.

4. Why We Process Your Data

We process your personal data for the following purposes:

✅

Marketing:

To send updates about our services (with your consent)

✅

Analytics:

To understand user behaviour and improve our website

✅

Customer Support:

To respond to inquiries and provide assistance

✅

Service Improvement:

To enhance our AI and web development services

5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

Consent: When you opt-in via checkboxes (e.g., for marketing communications)Contractual Necessity: When processing data to provide our services

Legitimate Interest: For analytics, service improvements, and fraud prevention

6. How We Protect Your Data

We implement strong security measures to keep your data safe:

🔒

Encryption

– to protect sensitive information

🛡️

Firewalls

– to prevent unauthorized access

📂

Secure Servers

– where data is stored

7. How Long We Keep Your Data

We retain personal data for 6 months after account termination.

After this period, we securely delete or anonymize the data unless required by law to retain it longer.

8. Who We Share Your Data With

We only share data with third parties when necessary:

Payment Processors:

To handle transactions securely

We do not sell or share your data for marketing purposes.

9. International Data Transfers

We do not transfer your data outside the

EU/EEA

.

10. Your Rights Under GDPR

You have the following rights regarding your data:

✔️Access:

Request a copy of your personal data

✔️Correction:

Update any inaccurate information

✔️Deletion:

Request deletion of your data

✔️Restriction:

Limit how we use your data

✔️Objection:

Opt-out of certain data processing activities

To exercise your rights, please contact us at

[email protected]

.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be

posted on our website

.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out:

📧

Email:

[email protected]